Governor Evers has proclaimed March 3-9, 2024 as National Consumer Protection Week in Wisconsin, and the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) is celebrating by promoting its many free resources and programs for consumers, including several that are new and improved.
“DATCP’s Bureau of Consumer Protection works hard to serve Wisconsin residents and visitors alike. Last year, our staff responded to over 10,000 consumer complaints and over 26,000 calls and emails to the Consumer Protection Hotline, and conducted more than 420 presentations on consumer issues,” said DATCP Secretary Randy Romanski. “I want to thank these staff for their efforts to protect consumers from unfair business practices, scams, and identity theft.”
New this month, DATCP has redesigned its trade and consumer protection webpages on datcp.wi.gov to provide a more useful and enjoyable user experience. Additionally, DATCP now offers more than 150 of the Bureau of Consumer Protection webpages in Spanish with content ranging from informative fact sheets to identity theft resources and complaint forms. A new DATCP consumer protection newsletter, Wisconsin Consumer News, also launches this month. Consumers can subscribe to receive emails with news, tips, and information about common issues, scams and fraud, upcoming presentations, and other initiatives.
DATCP provides free presentations across Wisconsin on a variety of consumer protection topics, including common scams, identity theft, landlord-tenant issues, motor vehicle repair, and more. In 2023, thousands of consumers were reached through hundreds of presentations. Anyone can request a public or private presentation for their community, organization, or business today by visiting ConsumerProtection.wi.gov and clicking “Presentations.”
