Attorney General Brad Schimel says bank tellers play an important role in protecting seniors from scams. The state recently released a training video that teaches bank tellers how do identify an older person being caught up in a scam by strangers or by someone they know.
Schimel says financial abuse of seniors is up about 18-percent this year. The tellers are being trained to look out for abnormalities or changes in behavior of a customer and to report those red flags.
