911 dispatchers in Eau Claire can now send texts and get live video back in return. It’s part of the county’s new Prepared Live 911 system.
It’s been up and running for the past two weeks, now the county is looking to make people know about it. Dispatch director Greg Rosno says the idea is to give dispatchers, along with first responders, more information about what is going on the scene. 911 dispatchers can send callers a link, that link then activates their phone’s camera, and gives authorities a live look at just what’s happening.