Mayo Clinic Health System in Eau Claire will begin offering a drive-through screening process for current Mayo Clinic Health System patients  who meet criteria and are referred for testing, beginning March 18.

Transmissions of COVID-19 are increasing statewide and across the nation and other institutions have successfully used the drive-through approach.

As a first step, Mayo Clinic Health System patients must call their Mayo Clinic Health System primary care clinic. A provider or nurse will determine if patients meet criteria and will schedule a test at a designated location. Tests will not be offered to people who have not been pre-screened over the phone. You should not show up to a testing site without being pre-screened. The virus spreads rapidly and this process will help minimize potential exposure to other patients and staff. Again, Mayo Clinic Health System patients must call their provider first in order to be tested.

Mayo Clinic Health System patients experiencing COVID-19 symptoms should take the following steps: 

·         First, call their Mayo Clinic Health System primary care clinic/provider for a phone screening. Your provider or nurse will direct you to our dedicated COVID-19 Nurse Line. If you meet testing criteria, you will be directed to a local testing site.

·         If Mayo Clinic Health System patients meet the criteria for testing, patients will be directed to the drive-through testing location.

·         At the drive-through location, Mayo Clinic Health System staff will collect the specimens using appropriate precautions.

·         The specimens will then be sent to Mayo Clinic in Rochester for analysis.

·         Patients will be advised of next steps.

Also, as a reminder, all hospitals and clinics at Mayo Clinic Health System in Northwest Wisconsin have implemented visitor restrictions to protect the ongoing safety of our patients, staff and communities. Visitors are restricted to one visitor per patient at any time. No children under 13 are permitted on the premise unless the child is receiving medical care. Exceptions to this include two visitors for end-of-life patients, pediatric patients and patients who have language barriers. Visitors will not be allowed from 7 p.m.-7 a.m. This policy will remain in place until further notice.

Visitors who are ill should not come to visit patients. Visitors will be asked about symptoms before being allowed to enter hospitals and clinics.

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